Language Assistance & Notice of Non-Discrimination

Notice Of Non-discrimination

Vail Ranch Pharmacy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Vail Ranch Pharmacy does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Vail Ranch Pharmacy:

  •  Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    o    Qualified sign language interpreters
    o    Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    o    Qualified interpreters
    o    Information written in other languages


If you need these services, contact Lisa Beaudry

If you believe that Vail Ranch Pharmacy has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Lisa Beaudry, Civil Rights Coordinator
32675 Temecula Parkway #B
Temecula, CA, 92592
Phone: (951) 303-8300
Fax: (951) 303-8322
Email: lisavrp@yahoo.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Lisa Beaudry, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 

Language Assistance Language Assistance

We have free services to help you communicate with us. You can ask for an interpreter. To ask for help, please call this phone number 1-951-302-4903.  

Spanish

 

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-951-302-4903.

Chinese 

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-951-302-4903.

French

ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-951-302-4903.

Vietnamese

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụhỗtrợngôn ngữmiễn phí dành cho bạn. Gọi số1-951-302-4903. 

Tagalog

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-951-302-4903.

Korean

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-951-302-4903 번으로 전화해 주십시오.

German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-951-302-4903.

Russian

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-951-302-4903.

Italian

ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-951-302-4903.

Portuguese

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-951-302-4903.